Make your hotel profitable

The economy of running a hotel is a complicated and layered task, but in Hotel Renovator, it’s pretty easy to grasp. To be successful, a hotel needs to be profitable and provide high-quality services to the guests. All that while maintaining a positive reputation to attract more and more guests. In Hotel Renovator, we captured the essence of running a hotel by considering several economic factors without overly complicated bookkeeping.

The critical factor is obviously the income generated through the sale of accessible rooms. Room prices will vary depending on the quality of the finishing and furnishing, and the rate at which you sell available rooms will significantly impact your income. Rooms with a higher rating can be sold at a higher rate, but not all guests are willing to pay more for their stay. That means you must maintain a healthy balance to attract guests of all wallet sizes.

Expenses are as equally important as income. A successful business will only keep afloat if the income is higher than the cost of operation. With every new room, your water and energy expenses will increase, so you need to be sure that the occupancy of the hotel is high enough to cover them. The best way to save money is to do most of the repairs and cleaning yourself, but once your hotel grows in size, you will be tempted to hire room service staff and a handyman.

Providing a high level of customer service is essential for a hotel to attract and retain guests. Some factors contributing to customer satisfaction include the cleanliness of rooms and common areas, and the availability of amenities such as a swimming pool, a cafe and a restaurant. Finishing the rooms according to your guests' Style Suggestions will also impact satisfaction and grant extra bonuses. Customers may be more satisfied with their stay if their room is neighbouring one occupied by a VIP, but on the other hand, a noisy or dirty neighbour might be a cause of concern.

Last but not least is the hotel’s reputation. Just as in real life, reputation can significantly impact its ability to attract new guests. If you maintain an efficiently run and clean hotel with access to attractive amenities, your hotel will get a higher ranking. With each awarded star, you will unlock more and more features and items to make your hotel even more popular. Keeping a high standard of your rooms and taking good care of your guests will increase its reputation and allow you to get more income.

TLDR: The economy of Hotel Renovator involves balancing the need to generate income with the need to control expenses while also providing high levels of customer service and maintaining a positive reputation. Are you up to the task?

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