Regarding Login Issue on Steam

Enter into the Endless Possibility! Hello, Admirals.

We have identified an issue where some Admirals have trouble starting the game on PC since Nov. 4 (Mon) 19:00 (UTC+9).

We would like to apologize for the inconvenience. We will make an effort to provide more reliable services.

We have checked the issue and confirmed that starting the game fails on Steam with an error message saying 'Failed to authenticate.'

You can play the game without the error on FLOOR and on mobile on AOS and iOS.

• Please update the game to the latest version released after the Nov. 6 (Wed) scheduled maintenance.
• If the same error occurs on the latest version, please contact Support with detailed information.

We will keep making efforts to provide you with the better service. Thank you.

=========================================================== ENG : https://uwo.floor.line.games/us/bbsCmn/detail/1730877328997005440

JPN : https://uwo.floor.line.games/jp/bbsCmn/detail/1730877322974030541

CHT : https://uwo.floor.line.games/tw/bbsCmn/detail/1730877316408024743