Black Screen Issue Guideline

Hello, this is the Lies of P team.

We have received reports from some users that they are experiencing a black screen at the start of the game instead of the normal screen. We've checked various solutions to this issue, and we'd like to share them below for those who are experiencing the same issue.

**

Update your graphics driver to the latest version.

** We've seen cases where the graphics driver is listed as being up to date, but hasn't actually been updated. In this case, we apologize for the inconvenience, but please check the updated version and upgrade manually. Please download and install the most recent version of the driver from the official page of your graphics driver, and restart the game.

If you are still experiencing the same issue after following the steps above, or if you have experienced an issue that disturbs you from playing the game normally, please report it to lop_support@neowiz.com.

Please note that it will be more helpful for us to solve the issue if you create and send a Dxdiag file in the following way. **

Dxdiag file

**

• Windows Start > Run

• Enter 'dxdiag'

• Click 'Save all information' to save the text file

It's been a fun and busy time since the release of Lies of P demo last week, with lots of user interest and tons of feedback. If you haven't sent us your feedback yet, please check the following survey link : (Survey Link) We'll take your feedback into consideration and use it to make a more polished game.

We'd like to thank you again for your support and we look forward to delivering an even better game at launch.

Thank you.

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