Nine Sols｜Solutions for Game Crashes and Black Screens

We are Red Candle Games.

Thank you for your support and love for Nine Sols.

We have received feedback from players experiencing unexpected game crashes and black screens. If you encounter these issues, please follow the steps below:

1. Go to [Options] -> [Graphics].

2. Select [Graphics Quality] and adjust the setting to "Medium".

If the problem persists after making this adjustment, please email us at shop-support@redcandlegames.com with the operating system and specifications. We will assist you in solving the issue.

Thank you.