24/7 (Fri) – 30/7 (Thu) Results of the Crackdown on Abusive Users

Greetings, Descendants.

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[p align="justify"]Here are the results of the crackdown on abusive users carried out between 24/7 (Fri) – 30/7 (Thu).

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[p align="justify"]We're inspecting abusive gaming behavior to ensure that all Descendants can enjoy the game in a pleasant environment.

[p align="justify"]If you notice any abnormal or abusive behavior while playing, please report it through the in-game report feature.

[p align="justify"]Please see below for the detailed outcome of the crackdown.

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[p align="justify"]■ Crackdown status

[p align="justify"]- Crackdown period: 2026.7.24(Fri) – 2026.7.30(Thu) PDT

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[p align="justify"]■ Creation, distribution, or use of unauthorized programs - Permanent game ban (5 users)

[p align="justify"]- Actions have been taken for creating, distributing, or using unauthorized programs.

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[p align="justify"]■ Exploitation of all processes related to the Open Store – Permanent game ban (7 users)

[p align="justify"]- Actions were taken because of unfair gains by exploitation on store payment process.

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[p align="justify"]■ Abnormal Transaction - 7-Day Trading Restriction (1 users)

[p align="justify"]- Actions have been taken as abnormal transaction records have been detected.

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[p align="justify"]■ Detection of Unusual Gameplay Activity

[p align="justify"]- Unusual gameplay activity was detected, and actions have been taken in accordance with our operational policy.

[p align="justify"]**3-day separate matchmaking penalty (285 users)

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[p align="justify"]■ Notes

[p align="justify"]- The outcome of the crackdown on abusive users includes enforcement actions taken based on Descendant’s reports and monitoring.

[p align="justify"]- If you would like to vindicate yourself in relation to a claim on the exploitation of the Open Store's payment process, please visit our official website > Customer Service > 1:1 Support and make your inquiry.

[p align="justify"]- If you would like to vindicate yourself in relation to a claim on the exploitation of the payment process through chargebacks, please contact the platform store where you made the payment.

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[p align="justify"]We will continue to strive to ensure that all Descendants can enjoy the game in a pleasant environment.

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[p align="justify"]Thank you.