Regarding the issue of being unable to access “JR EAST Train Simulator” via GFN

Thank you for playing JR EAST Train Simulator.

Since around Saturday, April 18, some users have been unable to play the game when launching “JR EAST Train Simulator” via GeForce NOW, as the message “Could not start the game process: ‘Access is denied.’ (0×5)” appears.

We sincerely apologize to all GeForce NOW users for the ongoing inconvenience.

*Please note that all content can be played normally when not using GeForce NOW.

We are currently working closely with NVIDIA to resolve this issue as quickly as possible. We will provide updates as new information becomes available, so we kindly ask for your patience and understanding while we work to resolve this matter.

We would like to reiterate our sincere apologies for the prolonged inconvenience this has caused to those playing via GeForce NOW.