An update on Game Stability & Crashes 📣🎮
Hello everyone!👋
We'd like to share an update on the game's health and technical stability.
We've received multiple reports of the game crashing, often without specific input. 🕹️
We don't have a fix (yet), but ⬇️ we recommend you do the actions below ⬇️
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Update the game to the latest version
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Verify the integrity of the game's files in the Steam Library settings
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Update your GPU driver to the latest one
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Clear your DirectX / Nvidia shader cache - Instructions HERE (or in doubt your favorite AI!)
If you want some more details ... 👇👇👇
We've investigated the issue and identified the following points ... 🕵️
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⛓️Many crashes involve the "Swap Chain" - a mechanism that renders the final images on screen
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🐞These crashes point to the error "0x887a0005" - a communication error with the GPU
This indicates a driver conflict. 💥
Unfortunately, these are processes we have little control over - if any. 😟
This seems to be linked to the latest Windows 11 update (24H2). 🖥️
We hope to find a solution soon - please bear with us! 🙏
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