October 8 EU Service Outage Compensation

Daevas, Following the recent outage that impacted multiple servers on the EU region, we are sending compensation to players on the affected servers with the items below:

• 1 day of membership to players with active memberships on impacted servers. This will be delivered during the upcoming maintenance and no action is required by players.

• 1 day of pet auto loot for users with a pet auto loot activated on impacted servers. This will be delivered during the upcoming maintenance and no action is required by players.

• Special Daeva Supply chest that will be delivered via mail to players on impacted servers.

​Compensation

Amount​

​Life Crystal (Bound)

​20

​Resurrection Spiritstone(Bound)

​10

​Battle Enhance Scroll (Bound)

​20

Content Usage Ticket Selection Chest (Bound)

5

​Odyle Energy (Bound)

​5

List Affected servers:

• Elyos: Nezekan, Kaisinel, Ariel, Meslamtaeda, Nania, Luteros, Daminu, Bakarma, Kochi, Tiamat
• Asmodian: Zikel, Lumiel, Azphel, Beritra, Ulgorn, Odar, Kromede, Baba, Fafnir, Agnita, Atiel

Thank you for your patience!